Erreur "quota insuffisant" en utilisant HyperBackup et HyperVault entre deux Syno

[Ken Addams]

Hello le forum !

Je souhaite sauvegarder des répertoires de mon DS918+ vers un DS218J avec Hyper Backup et Hyper Vault. Cependant j'obtiens une erreur :

[Network][Synology NAS 1] Exception occurred while backing up data. (Destination quota at destination is insufficient. Please expand your target size.) [User: xxxx , Path: /volume1/Backups/abcd_NAS_2.hbk, Reason: xxxx has insufficient quota on /volume1/Backups/abcd_NAS_2.hbk] 

Voici mon setup!

- La tache de sauvegarde sur le DS918+ est configurée avec le compte admin du DS218J (avec un compte dédié ça ne fonctionne pas mieux).

- Le compte Admin sur le DS218J a tous les droits d'accès au répertoire partagé de sauvegarde, accès complet de l'app Hypervault aussi.

- J'ai essayé plusieurs setups sur le DS218J en terme de stockage (RAID0, Basic, ...) => même problème.

- La connexion entre les deux NAS fonctionne puisque lorsque je lance la tache, un sous répertroire est bien créé sur le DS218J.

- Les deux NAS et paquets sont à jour.

L'extrait de /var/log/messages semble indiquer que le système ne parvient pas à lancer la commande pour mesurer le quota affecté à l'utilisateur. 

2023-05-28T18:39:06+02:00 xxxx_NAS_Bkp img_backupd[27623]: [27623]target.cpp:2598 Target test2.hbk:2 needs roll-back
2023-05-28T18:39:06+02:00 xxxx_NAS_Bkp synoimgbkptool[27624]: [27624]target_roll_back.cpp:1368 [INFO] start moving buckets
2023-05-28T18:39:06+02:00 xxxx_NAS_Bkp synoimgbkptool[27624]: [27624]target_roll_back.cpp:1386 [INFO] finish moving buckets
2023-05-28T18:39:07+02:00 xxxx_NAS_Bkp synoimgbkptool[27624]: [27624]file_pool.cpp:268 [INFO] start moving files in file_pool
2023-05-28T18:39:07+02:00 xxxx_NAS_Bkp synoimgbkptool[27624]: [27624]file_pool.cpp:319 [INFO] finish moving files in file_pool
2023-05-28T18:39:07+02:00 xxxx_NAS_Bkp synoimgbkptool[27624]: [27624]target_roll_back.cpp:852 /volume1/Backups:test2.hbk roll-back done!!(err: 0)
2023-05-28T18:39:10+02:00 xxxx_NAS_Bkp img_backupd[27623]: (27623) utils.cpp:1487 [backup begin] external ip: [ XX]
2023-05-28T18:39:18+02:00 xxxx_NAS_Bkp img_backupd[27649]: [27649]detect_space.cpp:441 Error: failed to SYNOQuotaGetByUID with uid[1026] path[/dev/vg2/volume_1], [0x8100 quota_get.c:37]
2023-05-28T18:39:18+02:00 xxxx_NAS_Bkp img_backupd[27649]: [27649]detect_space.cpp:328 Error: user quota will full [/volume1/Backups][test2.hbk]
2023-05-28T18:39:18+02:00 xxxx_NAS_Bkp img_backupd[27649]: [27649]version.cpp:1282 Error: detect space will full
2023-05-28T18:39:18+02:00 xxxx_NAS_Bkp img_backupd[27649]: [27649]version_list_db.cpp:1972 Error: db is not opened
2023-05-28T18:39:18+02:00 xxxx_NAS_Bkp img_backupd[27649]: [27649]version.cpp:1458 Error: end transaction failed
2023-05-28T18:39:18+02:00 xxxx_NAS_Bkp img_backupd[27649]: (27649) server_helper.cpp:406 Error: backup failed err:-1, verErr:[10]
2023-05-28T18:39:18+02:00 xxxx_NAS_Bkp img_backupd[27649]: (27649) server_worker.cpp:158 Error: adding file/chunk failed 48:myadmin has insufficient quota on /volume1/Backups/test2.hbk
2023-05-28T18:39:18+02:00 xxxx_NAS_Bkp img_backupd[27647]: [27647]detect_space.cpp:441 Error: failed to SYNOQuotaGetByUID with uid[1026] path[/dev/vg2/volume_1], [0x8100 quota_get.c:37]
2023-05-28T18:39:18+02:00 xxxx_NAS_Bkp img_backupd[27649]: (27649) server_worker.cpp:208 failed to backup ==> ret: [ST_QUOTA_NOT_ENOUGH], resume status: [Resumable but lack space]
2023-05-28T18:39:18+02:00 xxxx_NAS_Bkp img_backupd[27647]: [27647]detect_space.cpp:328 Error: user quota will full [/volume1/Backups][test2.hbk]
2023-05-28T18:39:18+02:00 xxxx_NAS_Bkp img_backupd[27647]: [27647]version.cpp:1282 Error: detect space will full
2023-05-28T18:39:18+02:00 xxxx_NAS_Bkp img_backupd[27647]: [27647]version_list_db.cpp:1972 Error: db is not opened
2023-05-28T18:39:18+02:00 xxxx_NAS_Bkp img_backupd[27647]: [27647]version.cpp:1458 Error: end transaction failed
2023-05-28T18:39:18+02:00 xxxx_NAS_Bkp img_backupd[27647]: (27647) server_helper.cpp:406 Error: backup failed err:-1, verErr:[10]
2023-05-28T18:39:18+02:00 xxxx_NAS_Bkp img_backupd[27647]: (27647) server_worker.cpp:158 Error: adding file/chunk failed 48:myadmin has insufficient quota on /volume1/Backups/test2.hbk
2023-05-28T18:39:18+02:00 xxxx_NAS_Bkp img_backupd[27647]: (27647) server_worker.cpp:208 failed to backup ==> ret: [ST_QUOTA_NOT_ENOUGH], resume status: [Resumable but lack space]
2023-05-28T18:39:19+02:00 xxxx_NAS_Bkp img_backupd[27649]: (27649) server_worker.cpp:539 [SWorker] Failed to backup: ret=[ST_QUOTA_NOT_ENOUGH], resume_st:[Resumable but lack space]
2023-05-28T18:39:19+02:00 xxxx_NAS_Bkp img_backupd[27648]: (27648) server_worker.cpp:539 [SWorker] Failed to backup: ret=[ST_SUSPEND], resume_st:[None]
2023-05-28T18:39:19+02:00 xxxx_NAS_Bkp img_backupd[27650]: (27650) server_worker.cpp:539 [SWorker] Failed to backup: ret=[ST_SUSPEND], resume_st:[None]
2023-05-28T18:39:19+02:00 xxxx_NAS_Bkp img_backupd[27647]: (27647) server_worker.cpp:539 [SWorker] Failed to backup: ret=[ST_QUOTA_NOT_ENOUGH], resume_st:[Resumable but lack space]
2023-05-28T18:39:20+02:00 xxxx_NAS_Bkp img_backupd[27623]: (27623) utils.cpp:1487 [backup end] external ip: [ XX]
2023-05-28T18:39:20+02:00 xxxx_NAS_Bkp img_backupd[27623]: (27623) server_master.cpp:828 error occurred, and it isn't resumeble next time: ret[ST_QUOTA_NOT_ENOUGH], resume_st:[Not Resumable]

 

Avez-vous une idée ?

Merci !